Webinar support

Our live webinars are now hosted by "Flow", an HTML5 platform which does not rely on Flash Player or require any software.

Please see the short video below which explains how to join one of our "Live webinars"

If you are experiencing any difficulties accessing our live webinars, please use the link below to contact Flow support.

Click here for technical support:  Flow technical support

Our live webinars require a good internet connection with a minimum download speed of 5 Mbps. Click here to test your internet connection.

You can find advice for resolving local authority network connection issues here

Documents

User Guide

Getting the most from our online service

Here is a brief video which explains the main elements of our online service:

 Using the "Manager's Account"